Tonight I went to visit two of my favoritest people- my Grandparents. Grandpa wanted to show off his new computer and he had a few questions. After spending two hours trying to acclimate him to his new machine, with no success, I asked my Grandma what this beast cost. I looked at the receipt and was appalled!!!
My Grandparents just paid well over $1400 for a $600 Dell. WHAT THE F*#K?!?!?!
Let me tell you how.
1. My grandparents paid the Geek squad to come out and set up their new mess $149.99.
2. They were then charged for an external hard drive to “back up” the old computer. $80 and $69.99 to install. Now let me stress this is completely unnecessary. The internal hard drive has 620 GB, the external another 245 GB. Only like 148 GB is being used. Could this not have been done by disk?!?!?
3. As I was looking at the receipt there was a miscellaneous charge for $2.99 that carried a 2 year warranty for $47!!! Can someone please explain this????
4. Then the monitor was an extra $180 (Mine came with one! A huge one!) and the new HP print/scan/copy/lawn mower/security system/ fax cost another $210 (Mine came with one!!!).
5. My lovely Grandma couldn’t figure out why the old computer had a word processer on it and this fancy new one didn’t. The Microsoft disk was sitting only four inches to the left, but instead this Geek charged them $149.99 for the complete Microsoft office suite!!! You can buy just Word for like $38!!!
So lets break this down:
Some asshole working a commission job saw the pay dirt when my 80 year old Grandparents walked into Best Buy. He charged them for things they obviously did not need, and will never use to boost his sales. On top of all this I spent quite a bit of time trying to explain to my Grandpa how this new system works. The kicker? There is only one email my dear sweet Gramps likes to use. It is win mail. The Geek who set up the computer said he didn’t like the win mail and deleted it. Who gives a shit what you prefer you rapist. This was the only mail my Grandpa wanted and you threw it out. Who’s computer is this anyway you ass?!?!?
So…
Watch out Geek Squad! Hell, watch out Best Buy! I will be there first thing in the morning, receipt in hand for an explanation.
I would be pissed too. I hate when people take advantage of others.
ReplyDeleteYes, you go! I like best buy except I have never been able to trust the salespeople...I hope you really sock it to them!
ReplyDeleteUnfreakingbelievable. I can't wait to hear how this turns out.
ReplyDeleteRip them a new one today!!
ReplyDeleteOMG! The Geek Squad is going down!!
ReplyDeleteThat's so terrible..taking advantage of people like that...what asshats!
Dropping by to follow you (belated) from Follow Me Back Tuesday...I know, I'm a slacker!
Love your blog!